Your information,
handled with care.

1. Introduction

MGS (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or interact with our services.

MGS provides natural sports turf solutions for golf, football, cricket and polo facilities in the Kingdom of Saudi Arabia (KSA), including design, construction, maintenance and performance testing.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website:

Personal information you provide

• Name and surname.
• Business email address and telephone number.
• Company name, job title and professional details.
• Information included in enquiries, contact forms or other correspondence.
• Any additional information you voluntarily provide when communicating with us.

Information collected automatically

When you visit our website, we or our website service providers may collect technical information, including your IP address, browser type, device information, pages visited, visit duration and general website usage data.

Cookies and similar technologies may also be used, subject to applicable consent requirements, to support website functionality and understand how visitors interact with our website.

We aim to collect only the personal information necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries, requests and messages.
• Provide information about our services and capabilities.
• Communicate with prospective and existing clients, suppliers and business partners.
• Prepare proposals, quotations and other business-related documentation when requested.
• Operate, maintain and improve our website.
• Monitor website performance and understand visitor engagement.
• Maintain website security and prevent misuse.
• Comply with applicable legal and regulatory obligations.

We will not use your personal information for purposes incompatible with those for which it was collected, unless permitted by applicable law.

4. Legal Basis for Processing

Where applicable, we process personal information on a lawful basis, which may include your consent, taking steps at your request before entering into a contract, fulfilling contractual obligations, complying with legal requirements or another lawful basis permitted under applicable legislation.

Where processing relies on consent, you may withdraw your consent at any time, subject to applicable legal requirements. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Sharing Your Information

MGS does not sell your personal information.

We may share personal information where necessary with trusted third-party service providers who support our business operations, such as website hosting providers, website analytics providers, IT support providers and business communication platforms.

We may also disclose personal information where required by law, by a competent authority or to protect our legal rights and the security of our website.

Where third parties process personal information on our behalf, we will take appropriate steps to ensure that the information is handled in accordance with applicable data protection requirements.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enable essential website functionality.
• Remember certain website preferences.
• Analyse website traffic and visitor behaviour.
• Improve website performance and user experience.

Where required by applicable law, non-essential cookies will only be used after obtaining the appropriate consent.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

If third-party analytics or embedded content is used on our website, those providers may process information in accordance with their own privacy policies.

7. Data Storage, Security and Retention

MGS takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access to personal information is limited to individuals and service providers who need it for legitimate business purposes.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, meet applicable legal or regulatory requirements, resolve disputes or establish and defend legal claims.

When personal information is no longer required, it will be securely deleted, destroyed or anonymised, as appropriate and in accordance with applicable law.

Although we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. International Data Transfers

MGS operates in the Kingdom of Saudi Arabia and may use service providers whose systems or servers are located in other countries.

Where personal information is transferred outside the Kingdom of Saudi Arabia, MGS will ensure that the transfer complies with applicable data protection legislation, including the Saudi Personal Data Protection Law (PDPL) and its implementing regulations, where applicable.

Appropriate safeguards and other required measures will be implemented where necessary.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request the destruction of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is collected and processed.
• Lodge a complaint with the relevant competent authority where you believe your data protection rights have been infringed.

To exercise your rights or submit a privacy-related enquiry, please contact MGS using the contact details provided in the Contact Us section below.

We may need to verify your identity before responding to certain requests. Requests will be handled in accordance with applicable legal requirements.

10. Third-Party Websites

Our website may contain links to external websites, including those of our partners, suppliers or other organisations.

MGS is not responsible for the privacy practices, security or content of third-party websites. When visiting an external website, we recommend reviewing its privacy policy before providing personal information.

11. Children's Privacy

Our website and services are intended primarily for business and professional audiences. We do not knowingly collect personal information from children unless permitted by applicable law and subject to any required safeguards.

If we become aware that personal information has been collected in circumstances that violate applicable requirements, we will take appropriate steps to address the matter.

12. Changes to This Privacy Policy

MGS may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updates will be published on this page, together with the revised “Last updated” date. We encourage visitors to review this policy periodically.